Frequently
Asked Questions
Find quick answers to common questions about our dessert and beverage experiences, pricing, staffing, and event logistics. This page is designed to help you understand what to expect so planning your event feels simple, clear, and stress-free.
We provide dessert and beverage experiences for corporate events, employee appreciation celebrations, conferences, schools, nonprofits, community festivals, weddings, and private parties. Our services scale from small gatherings to large, high-volume events.
Yes! Our Texas locations include the DFW area, Abilene, Austin, Houston, Lubbock, Waco and San Antonio. We also twirl in Oklahoma City, OK!
Our gourmet cotton candy is ALL organic, certified vegan and gluten-free and our sugar supplier is located in Hawaii. To learn more and view our flavors, click here.
We can customize labels and all signage to match the theme of any event for an additional fee. Please let us know you're interested in customizations when you contact us!
Yes. We provide structured corporate packages that combine dessert, beverage, and candy buffet experiences with coordinated service flow and expanded staffing coverage. Visit our Corporate Experiences page for full details.
Absolutely. Many experiences — especially candy buffets and cotton candy — can be styled to match colors, themes, or branding. Let us know during the inquiry process if customization is important.
We recommend booking 4–8 weeks in advance for the best availability. Peak seasons and corporate holidays often book earlier, so sooner is always better.
Pricing varies based on:
Guest count
Event duration
Number of experiences selected
Venue logistics and accessibility
Indoor vs. outdoor setup
Staffing requirements
Starting rates are listed on the website, and final quotes are customized.
Standard service includes up to 2 hours onsite. Additional time can be added based on your event needs.
No. All experiences are fully staffed to maintain quality, cleanliness, and guest experience. We do not provide unattended drop-off services.
Every booking includes professional, uniformed staff, clear setup and breakdown timelines, clean and organized service stations, and onsite coordination to ensure smooth guest flow.
Requirements vary by experience. Most setups require standard electrical outlets and a clear, level space for equipment and tables. We confirm all logistics before your event date.
Yes! We are happy to work with your event planner. Put us in touch with them and we will take it from there to make sure your event or day runs smoothly!
A non-refundable first payment of 30% is required to book and hold the date for your event and serves as a cancellation fee. The fee can be credited towards a future date upon approval.
To reserve your date we require a 30% deposit, which will be credited towards your final invoice. The balance is due 14 days prior to the event.